“The form you need is over there.” The man behind the counter pointed to a wall of pigeon holes full of forms. “And no, you can’t apply online, only on the proper form.”
Rosie wheeled herself away across the Welfare Office and studied the bank of forms. None had a label saying ‘Disabled’ or anything like.
Another client reached up and took a form from an unmarked section on the top tier and handed it to Rosie.
“They keep them up there so wheelchair folk can’t reach them, and unlabelled so anyone else who might need one gives up looking.”